The One Thing That Will Make Your Franchise Grow!

Written by Jim Otto

The picture at left didn't happen over night. It took time, patience, effort and research. It's an art and not a science - and it's also the ONE THING that you will need to have a successful business. Your ability to develop a "team" in your business will be dependent on you being able to find those "team players" that understand where your business is going and how it's going to get there. A famous business consultant describes a successful business model as PEOPLE - PROCESS - PRODUCT. If you don't have the right people, the other two are a mute point.
 
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Ready to Work?

Written by Jim Otto

I was recently talking to a friend of mine about a recent food franchise that had failed after being open only six months. He said, “well the food wasn’t very good and the customer service was bad.” Well there’s a surprise! Of all the components that are most important to your long term success, having a well-trained and motivated staff is numero uno. Even more so than your process, and more than your product, having the right people in place is a must.

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Employee Retention Strategies for the Good Salon Employee

Written by Jim Otto

Are you exasperated with stylists who show up late, demand more pay, don't take a lot of pride in their chosen field of work, complain about not getting enough hours, and neglect to educate their clients on products? The list could go on and on. But one thing is true. The perfect employee or stylist doesn't grow on trees, nor do they just come walking through the door (except maybe once or twice in your career…if you’re lucky). So, it’s up to you to mold the staff you have into the “perfect employees”.

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4 Simple Employee Retention Strategies

Written by Jim Otto

Employee loyalty is very important to a small business owner. Good hiring is only the start of it. Finding and keeping great employees hinges on the efforts put forth by the owner.

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