Business Tips: Five Ways to Create Captivating Email Blasts!

Posted by Jim Otto

Eblast.jpgHow can you be more effective in creating great marketing content that communicates to your audience what it is that you do as a franchise or small-business owner? In addition to newsletters, creating successful sales emails (or e-blasts) can be an important part of generating brand awareness and letting your community know about a special sale or event, or even serving as a reminder to come by and check out what it is you do. Your customer only has so much time in a day, so you'll want to be sure to write a compelling, effective e-blast that captures attention and persuades to either click the link to your store or come by for a visit in person. Below are five tips for writing that effective email.

1.  Know who your Audience Is: Before starting an e-blast, be sure to know who your audience will be for this particular piece of communication. This will help you know how to write specific content for that audience. For example, if you are writing an e-blast that promote a sale on birthday parties for children, you won't want to write in a style that speaks to retirement age men who are interested in hot rods. Instead, think about how young mothers might be wanting to offer a fun party for their daughter, and use language that will speak to her. This is also useful for knowing when to send the e-blast out, as certain times of day might be better than others in reaching your target audience.

2.  Share Personal Stories: When writing great content for e-blasts, you may want to include a personal story of a real person who has been positively impacted by your service (try to share a photo too, if possible). Or, you may also want to write about how your service has impacted hundreds or thousands of people in the community. This helps customers understand the scope of what you do, and more importantly - that you are a trusted member of the community that helps solve problems for people!

3.  Asking Questions, Solving Problems! A good way to draw attention to your e-blast is by asking a thoughtful question in the subject line. You may also want to start the e-mail out by asking questions relevent to your audience. For example, if your audience is primarily interested in haircuts for children, ask them a question about how tough it can be to get children to sit still for a haircut - and then provide them with the solution of getting a haircut at Shear Madness Haircuts for Kids! Or, if your customers are interested in fun experiences and products for children, ask them if they're looking for a cool, unique store where the imagination of children is encouraged - and then provide them with the solution of visiting their local Shear Madness Haircuts for Kids, etc. Another great idea is to offer tips to solving problems that customers may be facing, and then including as one of the tips a lead or link to your special promotion.

4.  Include Photos and Graphics. While it's of course very important to relay all the correct details about your sale or promotion, simply having compelling text on a page isn't enough to capture the attention of an audience. Be sure to include graphics (photos and illustrations) relevant to the subject of your e-blast. You may also want to include images of your staff hard at work, or a picture of yourself next to your contact information, as you'll help customers make a more pesonal connection with whatever it is you're hoping to accomplish through your e-blast! 

5.  Be Persuasive - Not Pushy! This can be a tough one, because when we write about the things we love or are passionate about, we sometimes can tend to come off a little too strong. This isn't to say that being confident or proud of what you're selling is a bad thing. However, working to persuade people to check out whatever you might be promoting through being professional, fun and even caring can really go a long way towards getting people to actually invest the time to check your e-blast out. For example, instead of telling potential customers they'd be crazy to miss the deal you're offering, let them know you understand how tough it can be to save money, and that you would like to invite them to check out your sale.

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