In previous blogs we have discussed the importance of being able to manage people and create a great team in your franchise. This doesn't happen over night, and depending on the industry you're in it may take months or even years. The key to all this may be your ability to identify the one or two employees who have the ability to lead. Identifying individuals who are the ultimate team players may very well be the key to your business success. A recent Harvard business report calls these individuals "charismatic connectors". These employees will become your Managers and free up your time so that you can work ON your business and not IN your business. They will help save you hundreds of hours of time, and be your wall against you working in your business handling problems. By letting them handle the problems, this helps free you up to work on growing your business.
These ultimate team players have the following characteristics:
- They have the ability to engage any type of personality! Ultimate team players communicate with everyone equally.
- They don't show favoritism! Every team member has something to offer and these ultimate team players have the ability to bring that out.
- Their enthusiasm is contagious!
- They show tough love. No one respects anyone that they can run over. These ultimate team players have the ability to put their foot down when necessary, and they can do it in such a way that the others on the team don't show resentment. Instead, they show respect.
- They lead by example, often working long hours and going the extra mile because they like what they do.
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