Collecting customer feedback is an important way to gauge whether the efforts you are putting into growing your small business are really meeting the needs and expectations of your customers. Following are some different ways that customer feedback might be gained, as well as some helpful tips and useful questions you might want to ask.

We live in a world where technology is all around us, and your customers are increasingly online. That's why the effective use of technology in a small business can help you attract customers and effectively compete in the marketplace. Following are some of our suggestions on how a small business can utilize technology to help promote growth and success!

Are you wondering what to do when business gets a little slow? If so, here's another 15 great ideas on how you can grow your business when things might not be as busy as you'd like! (See our prior post: How to Grow a Business During Slow Periods: 15 Great Ideas! for even more awesome tips!)

Are you a small business owner who is interested in cultivating happy customers, encouraging customer loyalty, and stimulating great customer growth? If so, the following are some creative small business marketing ideas you can use to show a little customer appreciation! And best of all, it doesn't cost a lot either!

Every business can be identified in the following stages.  Some actually move from one to the next, while others may stay at the same stage during their entire existence.  Businesses in stage one are the most difficult.  During this stage every system, product, etc. needs to be developed from the ground up.  Most don't survive this stage to move on to stage two.  That is one reason that franchising is so attractive to so many.  When one invests in a franchise system, they are getting a business model that already survived stage one and two - and the franchise owner just needs to concentrate on following the system and doing it well!